irritated

Well, called the surgeon's office this morning. I was told I need to call the scheduler at Kaiser. So.... I call her, she is in the weight management department. Left a message, she just called back. Turns out I am NOT approved for surgery. I am approved to go see the surgeon. WTF????????? I just saw him 3 weeks ago. Now I have to talk to the head nurse of the weight management department on a phone consult Friday morning.

Unbelievable......

This was the first line form the letter I recieved:

Kaiser Permanente has authorized the service(s) that have been requested by your health care provider. Your authorization has been sent to the provider listed below. Please call this provider to make an appointment.

All that jsut for a consult???? Which, by the way, THEY set up for me 3 weeks ago.

He TOLD me he was going to suggest I have the surgery soon to help cure this painful medical condition.

I HATE insurance. Grrrrrrrrr

Later...